Office Mall Return Policy

Here's our return policy - it's pretty simple. 

We want you happy.  If you are not 100% satisfied with your purchase, you may return your item for any reason.  Returned merchandise will be accepted for credit only if in resalable condition, and after RMA arrangements have been made with us for its return.  

We assume no obligation to accept merchandise for credit after 30 days from date of invoice (Excluding unopened, unmarked and unexpired ink or toner cartridges which will be accepted for credit 90 days from date of invoice). 

Special order merchandise, date sensitive items, food, beverage and pharmaceutical products are not subject to return, except in case of Office Mall's error. All merchandise returned will be credited subject to handling and restocking charges (maximum of 25%), unless such return is caused by our error in shipping or handling the order. All returns not the result of an error by Office Mall must be sent charges prepaid.

In requesting authorization to return merchandise and to ensure proper handling, please fill our the easy returns form below. 

If you have any questions about your return, please contact us

RMA Form